Category Archives: Prison Communication

How Richard Smith Uses His Expertise To Guide Securus’ Telecommunication And Business Operatives

Richard (Rick) Smith is the brains behind Securus’ rapid growth over the last few years. Recently, Securus has earned an increase in positive reviews from inmates and families who enjoy their video call application and fast customer services. Additionally, prison staff often praise Securus’ technology that helps them in curbing ongoing criminal activities within the jail facilities. Most recently, one investigator reported that by using Securus phone tapping equipment’s, they were able to unearth a huge amount of illegal money and end a drug operation in the community. These technological advancements by Securus came after the recruitment of Rick Smith in the firm in 2008.

Rick Smith has extensive knowledge and experience in business operations and telecommunication which he earned from school and multiple jobs. He pursued an undergraduate in engineering from the State University of New York and advanced to acquire a master’s degree in the same. He earned an electrical engineering degree from Rochester University, and a master’s in business administration from the same institution.

Read more:

Rick began his career working for Global Crossing in 1972. After sixteen years of serving in various posts such as the controller, director of business development and chief information officer, he proceeded to join Midwest Operations. He was the vice president of the from between 1997 and 1998, after which he earned a promotion to be the president. In 1998, Rick became a chief financial officer at Eschelon Telecom in 1998 until 2000. He was sworn in as the chief operating officer and president in 2000 and as the chief executive officer in 2003.Under his management, Eschelon increased its revenue from $30 million to $400 million, gained a CAGR of 48 percent, an EBITDA of $80 million and made the first public offering in 2005.

In June 2008, Rick Smith joined Securus as chief executive officer and president. In January, he joined the firm’s board as chairman. Rick makes major business decisions and manages the overall direction of the company’s technological advancements. During his tenure, Securus has battled allegations against its proven technical efficiency by releasing detailed reports of their operations and setting up exhibitions for anyone interested in affirming their claims. Currently, Securus has the leading VOIP corrections calling forum and a call center manned by the firm’s technical staff and available in over 2000 facilities. Analysis indicates that the business performs 600 percent better than their competitors. Read more articles at

Richard Smith is the director of Securus council of members and serves on the boards of Integra Telecom Limited and Eschelon Telecom Incorporation. He stated that his firm values the security of inmates and the community and has an undeterred dedication to providing efficient advanced communications solutions. Securus holds patents worth $600 million and investments in varied industries such as property and technology.

GTL Allegations Are Incorrect

Recently, the company Global Tel Link (GTL), issued a press release regarding Securus Technolgies – a company that provides security systems to law enforcement and corrections agencies in the United States – that is full of inaccurate statements. In response, Securus has issued their own statement correcting some of the many misleading and false claims from GTL.


To summarize the situation, GTL claims that they are now free to move ahead in developing their own products that use technology developed by Securus when in reality the matter is still subject to litigation. Essentially, GTL is not respecting the intellectual property of Securus. GTL maintains that the courts have decided in their favor in the dispute, but, in fact, litigation is still in progress and Securus remains covered by patent law.


Securus Technologies


Securus Technologies is based in Atlanta, Georgia, and was founded in 1986. The company develops and sells products related to inmate security and communications. They have always worked closely with law enforcement and corrections administrators in their mission of providing technology and services that keep the public safe while treating inmates humanely.


In recent years, Securus has acquired a number of other companies, including Guarded Exchange, Jpay and CellBlox. They are accredited by the Better Business Bureau and also received an “A+” rating from the agency.